Week 11 (period 10)

This entry is for the week of March 5th-11th. I believe this will be my last entry for Cafe Europa (please let me know if I'm wrong... maybe I've gone too far even...). It has been fun, and it seems like the cafe is pretty successful. Here is a final summary of weekly decisions:

Management Decisions

• No changes were made. I kept the same total manager wages, server wages, and employee total cost.

Marketing Decisions

• No changes were made. No old coupons were redeemed.

Operations Decisions

• I had to make an emergency purchase of 5 lbs of coffee.
• I purchased 60 lbs of coffee for next week.
• I have 6017 small, 7797 medium, and 8816 large cups in inventory.

Service Capacity

• My service capacity increased.
• M-F: 420
• Sat: 448
• Sun: 392

Checkbook

• My balance actually increased again!
• Last week at this time (Mar 5th) my balance was $10170.67
• My current balance (Mar 11th) is $11901.30

Income Statement

• No changes. Same February Income Statement is available.

Comparative Results

• These results are not based on all classmates, because not all of them have advanced through this period yet. Currently Cafe Europa is 2nd in Revenue Value, 2nd in Revenue (cumulative) Value, 2nd in Cups Sold Value, and 2nd in Customer Satisfaction.

I think Cafe Europa has done pretty well throughout the simulation. The detailed report on Moodle shows that it has been successful compared to my classmates' cafes. I believe that a profit would result if the simulation continued for several more weeks/months/years. This has been a fun, informative simulation. I think it would have been even more engaging if detailed comparative results were more readily available.

That's it!

-Madeleine

Week 10 (period 9?)

This week (Feb 26th- Mar 4th) I got some helpful feedback for Cafe Europa. Here is a summary of the decisions I made.

Management Decisions:

• No changes were made. Same total manager wages, server wages, and employee cost.

Marketing Decisions:

• No changes were made. No old coupons were redeemed.

Operations Decisions:

• Coffee purchase was just right.
• I purchased 56 lbs this week.
• I have 7058 small, 8583 medium, and 9121 large cups in inventory.

Service Capacity

• My service capacity remained the same.
• M-F: 405
• Sat: 432
• Sun: 378

Checkbook

• My balance actually increased!
• My balance this time last week (Feb 26th) was $10014.24
• My current balance (Mar 5th) is $10170.67

Income Statement

• My net income is positive for February! Yay! It is $1,125.59
• My YTD income is only $-697.78, meaning I'm not too far away from turning a profit. Woo hoo!

Comparative Results

• Cafe Europa has the 4th highest Revenue Value, 5th highest Revenue (cumulative) Value, 3rd highest Cups Sold Value, and 2nd highest Customer Satisfaction rankings.

Looks like things are moving right along.

Here's to another great week!

-Madeleine

Week 9

This week (Feb 19th- 25th) was pretty uneventful for Cafe Europa. Here are the decisions I made:

Management Decisions:

• No changes were made. Total managers wage, servers wage, and employee cost remained the same.

Marketing Decisions:

• No changes were made. I kept the same prices per cup and the same general awareness ad. Again, no coupons were redeemed.

Operations Decisions:

• Coffee purchase was just right.
• I purchased 56 lbs for next week.
• I have 8076 small, 9364 medium, and 9428 large cups in inventory.

Service Capacity:

• My service capacity increased this week!
• M-F: 405
• Sat: 432
• Sun: 378

Checkbook

• My balance decreased again this week.
• Last week at this time (Feb 18th), my balance was $10726.77
• My current balance (Feb 26th) is $10014.24

Income Statement

• No changes. Next week I will get a new Income Statement for the month of February.

Comparative Results

• The following results were recorded when all classmates had advanced through period 8: Cafe Europa is ranked 6th in Revenue Value, 5th in Revenue (cumulative) Value, 3rd in Cups Sold Value, and 2nd highest in Customer Satisfaction.

Next week I will have some useful information to include in my post.

-Madeleine

Week 8

• This week (Feb 12- 18) was pretty ordinary. Here are the decisions I made:

Management Decisions:

• 2 servers quit this week, so I hired 2 more in order to keep the same total manager wages, server wages, and employee cost

Marketing Decisions:

• No changes were made. I kept the same prices per cup and the same general awareness newspaper ad. No coupons were redeemed this week.

Operations Decisions:

• 11 lbs of coffee went to waste this past week.
• I bought 55 lbs of coffee for next week.
• I have 9071 small, 10115 medium, and 9725 large cups in inventory.
• I am keeping the same hours for the cafe.

Service Capacity:

• My service capacity remained the same this week.
• M-F: 390
• Sat: 416
• Sun: 364

Checkbook

• As of last week at this time (Feb 12th), my balance was $10958.07
• My current balance (Feb 18th) is $10726.77
• My balance decreased. :(

Income Statement

• No changes.

Comparative Results

• (These results include every cafe) Cafe Europa is ranked 7th in Revenue Value, 5th in Revenue (cumulative) Value, 4th in Cups Sold Value, and 3rd in Customer Satisfaction Value.

Hopefully Cafe Europa will continue to prosper and will show a profit by the end of the month.

-Madeleine