Wednesday, September 9, 2009

Practice Week

Although I am not quite sure if the practice week ended up counting at all, I did keep a log of the decisions I made that week. Now since the simulation seemed to be cancelled out, I also entered these same decisions for what I believe was the real Week 1 of BizCafe. I entered the following choices:
Management Decisions:
-I decided to pay the managers $600 per week
-I hired 8 servers who will be paid the standard wage that BizCafe set
Operations Decisions
-I chose to open Cafe Europa from 7:00 AM to 10:00 PM on weekdays (I hope to open on weekends when that becomes possible)
-I bought 35 lbs of high quality coffee and 20,000 cups (the more you buy the cheaper the price)

My goal is to have a high quality cafe that provides a warm and rich atmosphere as well as outstanding service. I want the coffee to be affordable enough for college students, but still want to attract an older crowd of customers as well. I aim for high customer satisfaction.

I feel that this will work well with the location of the cafe- close proximity to a university but across the street from a nice restaurant. Overall, from a marketing standpoint I believe it is important to impress customers so that they will want to keep coming back to my nice cozy cafe.


1 comment: