Week 5

This week I made very few changes, and mostly recorded the week's data. I would like to note one thing about my blog entries; This week's entry says Week 5, but in the simulation, it is actually labeled Week 4. The dates I am referring to for this week's entry are January 29-February 4. I just wanted to clear up any confusion... The first week got me all messed up but I didn't want to go back and change things so I'm sticking with my current system.

Week 4 Decisions (January 29- February 4)

Management:

• No changes were made. The total manager wages, total server wages, and total employe cost all remain the same.

Marketing:

• Customers redeemed 100 coupons for $50 in discounts this past week. This is more than double the number of coupons that were redeemed last week! 
• I kept the same advertisements/advertising costs.

Operations:

• Last coffee purchase (56 lbs) was just right.
• This week I purchased 57 lbs of high quality coffee.
• I have 14,467 cups in inventory.
• I am keeping the same store hours.

Service Capacity:

• My capacity for this week increased on all days of the week.
• M-F: 375
• Sat: 400
• Sun: 350

Checkbook:

• January 29 balance: $9,907.01
• last week's balance: $10,700.28
• Week 0 balance: $12,500 after purchases made on a $25,000 loan

Overall, the cafe is successful in most areas. More customers are coming into the store, and more coupons are being used which means my advertising is successful. One issue is that my checking account balance is lower this week. Usually my balance is about the same from the week before or maybe even a little bit higher. I'm not sure why I appear to be losing some money... it could be from a monthly payment that occurred during this week. Compared to the other cafes, Cafe Europa has the third-highest revenue value, fourth-highest revenue (cumulative) value, third-highest cups sold value, and third-highest customer satisfaction. In my opinion, Cafe Europa is continuing to be successful.